Matching
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For each
description listed below, find the corresponding term. a. | Sympathetic
listening | h. | Productivity | b. | Critical listening | i. | Self-esteem | c. | Creative listening | j. | Self-actualization | d. | Horizontal
communication | k. | Love and
belonging | e. | Vertical communication | l. | Hygiene factors | f. | Human
relations | m. | Motivators | g. | Work rules | n. | Unwritten rules | | | | |
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1.
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Job elements
that dissatisfy when absent but do not add to satisfaction when present.
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2.
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Transmitting
information among employees.
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3.
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A measure of
the output of a production unit.
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4.
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The third
level of Maslow's hierarchy.
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5.
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Getting
along with others.
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6.
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A level at
which workers meet their needs of accomplishment and satisfaction in work.
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7.
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A type of
listening wherein you differentiate facts from fiction.
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8.
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Written
policies posted in the employee work area for the benefit of all employees.
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9.
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Feelings of
worth about ourselves and our accomplishments.
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10.
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These lead
to greater work satisfaction.
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Short Answer
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11.
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What
are the Four (4) purposes of Communication?
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12.
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List
Two (2) reasons for informal speaking.
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